Insurance Services Rep - Claims Services - (San Antonio, TX)

If you're passionate about becoming a Nationwide associate and believe you have the potential to be something great, let's talk. Number 54 on the Fortune Magazine 100 Best Places to Work. Responsible for providing an effortless background serving as 1st contact with customers and members. Conducts intake for 1st notice of loss and inquiry from policyholders, claimants, and others through phone interaction in addition to email, chat and text. Makes claims referral decisions and verifies coverage. Answers questions and gives direction to policyholders, claimants and others. Creates an exceptional customer background while contributing to individual and team performance expectations. Utilizes computerized claims systems for info gathering; takes manual loss reports as necessary. Position description Insurance Services Rep, Claims About Us