Telecommute NAV Customer Support Consultant - (Knoxville, TN)

A software reseller is in need of a Telecommute NAV Customer Support Consultant.Must be able to: Deliver NAV functional and technical services to our clients Resolve, monitor and follow-up on tickets with appropriate urgency Coordinate and engage other NAV functional and technical expertsRequired Skills: Excellent customer service skills Strong attention to detail, strong decision-making and issue solving skills Expertise to communicate clearly and professionally 2-four years of background with Microsoft Dynamics NAV in a customer service or consultant role