IT Claims Quality Assurance Manager - (Glendale, AZ)

Position title IT Claims Quality Assurance Manager Requisition Number R2067 IT Claims Quality Assurance Manager (Open) Location Glendale, Arizona Additional Locations Glendale, Arizona Job description CSAA Insurance Exchange (CSAA IE) is searching for an experienced IT Claims Quality Assurance Manager. In this role, the applicant will manage employee and contractor staff in a matrixed organization to deliver an optimized IT Claims Quality Assurance service. The applicant will manage and oversee all aspects of the claims Quality Assurance service life-cycle. The Claims Quality Assurance organization will be led by an individual with following management and technical responsibilities: * Orchestrate and perform agile based QA work * Manage and optimize testing models and processes * Automate QA processes and deliverables * Coordinate QA optimization and automation with adjacent delivery teams * Assure adherence and fulfillment of all Policy, Standards, Audit and Regulatory Compliance obligations * Manage