Operations Analyst III - (Mountain View, CA)
position details: Summary: Local Services by client helps match and connect consumers with local service professionals, like locksmiths, plumbers, house cleaners and handymen. Consumers can search among qualified, experience-checked professionals on our platform, and find profile info, ratings and reviews for each. We're looking for a Quality Ops Analyst who can review and evaluate the quality of our provider interactions, create regular reports on the operations, implement new workflows, improve processes, and conduct deep dives to gain strategic insight into the product and operations. Top Responsibilities: Responsible for reviewing and analyzing the quality of our provider interactions Perform large scale data analysis and modeling to identify trends and efficiency opportunities
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From Logic Melon - 1 month ago