Remote Technical Support Engineer - Ontario - (Ontario, CA)

A technology solutions has a current position open for a Remote Technical Support Engineer.Individual must be able to fulfill the following responsibilities: Deliver best-in-class response and customer care Resolve technical issues via phone or email Engage in issue capturing, tracking and resolutionQualifications Include: Attend training in a classroom High-school degree/GED A min of two years' background in Technical Support A min of one year background in the Enterprise Content Management (ECM) sector Must be proficient in common office software applications 1-3 yrs of background working with SQL database or Windows server environments