Full Time Work at Home Senior Customer Service Representative - (Mesa, AZ)

Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, highly self-motivated individual? Do you genuinely care about helping customers? Then a CSR Virtual Servicing role may be the role for you! These exciting Virtual Servicing positions allow agents to work from the convenience of their own home while offering the opportunity to be part of a high-quality servicing environment that is looking to make the customer experience simple, yet effective. The desire to minimize customer effort while showing a high-level of passion and energy when issue solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills. Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through 1 call resolution.