Telecommunications / Call Center / Customer Support Agent - (Austin, TX)

We look to continue knocking down barriers in the field of Client Support, that is where YOU come in as a Telecommunications / Call Center / Customer Support / Customer Service Agent. What YOU can expect from us! : Competitive compensation Great schedules that promote a healthy work-life balance Earned PAID-TIME-OFF Renovated Breakroom Employee engagement events Employee referral program On site food truck Paid Training Growth opportunities (Opportunity of promotion after six months) What we need from YOU: Provide customer support through technical competence and excellent communication abilities. Troubleshoot the customers problems using the tools provided and troubleshooting knowledge. Utilize superior multitasking and communication abilities to simultaneously employ numerous resources to research and resolve customer issues in a timely manner.