Help Desk Senior ociate - (Nashville, TN)

At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. Required ID: 40770 Critical skills 1 year of experience supporting a high-volume call center/service desk 1yr of experience providing high level customer service over the phone 1yr of experience in an IT environment Proficient in Remedy ticketing system, Windows 7, Ms office 2010-2013, SharePoint, Go To ist, Active Directory, and BlackBerry Enterprise Server This is a 24/7 environment and must be able to work first, 2nd or 3rd shift Certification HDI Certification Education High school certificate This is a full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered.