Accounts Receivable Help Desk Coordinator - (Fort Myers, FL)

Adecco Staffing is isting a local client in their search for an Accounts Receivable Help Desk Coordinator. This is a temp to perm opportunity for the right individual. Job overview The Accounts Receivable Help Desk Coordinator supports the collection efforts within the Order to Cash Department, as well as responding to external and internal customer requests in a timely manner. This position reports directly to the Support Services Manager and must have a keen attention to detail, paired with Outlook and Salesforce?experience. Responsibilities Handle incoming customer calls and emails through dedicated accounts receivable hotlines and inboxes Respond to all customer requests appropriately within designated SLAs Work closely with Order to Cash Department team members in the resolution of more complex customer inquiries ist in special projects and other collection related tasks as identified by management.