OS - PROJECT MANAGER - PARKING - Rockford, IL - (Rockford, IL)

OS - PROJECT MANAGER - PARKING - Rockford, IL Project Manager - Parking In this challenging role the Project Manager oversees multiple parking operations of a 24 hours/7 days a week garage and supervising multiple cashiers. This is a salaried exempt position. Essential Duties: Train and develop 10+ attendants. Schedule employees to ensure that all breaks are provided. Make recommendations to the Operation Manager on progressive discipline and manage the employee's performance evaluations. Maintain and perform light repairs of the revenue control system. Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract. Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints. Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner. Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.