Teller I-II-III - (San Diego, CA)

SUPERVISORY RESPONSIBILITIES: --- This position reports directly to the Branch Supervisor or Assistant Branch Manager. No employees report directly to this position. NATURE & SCOPE: --- Processes member transactions. Performs account file maintenance and handles member issues. --- Identifies cross-selling opportunities, referring members to Personal Financial Representatives. --- Meets/exceeds established monthly/annual sales and service goals. --- Maintains a strong knowledge of all products and services, policies and procedures. --- Follows quality service standards to ensure exceptional quality service is provided. --- Ensures compliance with daily cash drawer balancing and limits. --- Identifies questionable or suspicious transaction activity, reporting it to management in order to protect the credit union from potential losses. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. --- May serve as back-up to Personal Financial Assistant.