IT Service Desk Associate (2019-7844) - (San Mateo, CA)

Job details Overview This isn't your cookie cutter help desk position. A ServiceDesk Associateat Fisher Investments will think beyond the world of checklists and standardized answers. You will learn our system's in's and out's and act as a critical member of the team's expertise to solve problems, create efficiencies and serve our internal customers.Sound intriguing? Then apply today to join our Service Desk team in Woodside, CA, for this contract-to-hire opportunity. The Opportunity: The support you will provide includes computer and telecom incidents, desktop (hardware/software), 3rd-party software/hardware applications, and home office configurations. We'll rely on you to troubleshoot, diagnose and resolve complex PC and network problems with a keen eye and expertise to provide quality customer service at an Executive support level.