Technical Support Representative - Tier II - (Ontario, OR)

GTL is seeking a Technical Support Representative - Tier II to join our team in our Tech Support department. The Tier II Tech is the escalation point for Tier I Techs to ensure customers receive the highest quality of service with the quickest possible results. The technical support team is responsible for answering and resolving technical support issues that our customers are encountering with GTL products. We are a seeking applicants who thrive in a fast-faced environment. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication abilities, and be able to document thoroughly. The position will be based at our office located in Ontario, OR.