Collection Agent / Customer Service - (Miami, FL)

Position details We expect the applicant to be highly motivated, competitive, energetic, assertive, courteous and able to easily handle rejection. - Contacting consumers informing them they have a delinquent account that needs to be paid. - Negotiating the best possible payment arrangement if the consumer cannot pay their balance in full. - Following all federal, state, and local laws. Highly follow the FDCPA. - Maintaining a positive, problem-solving approach. Qualifications The perfect applicant should also possess the following skills and abilities in order to successfully perform the job. - Proficiency with Outlook and other Ms office applications - Bi-lingual in English and Spanish. - Good written, communication, and listening skills. - Basic technical skills. Self-motivated and goal oriented. Expertise to remain professional at all times. - Excellent negotiation and persuasive skills. - High-school diploma or equivalent required. recblid pf1rp64437dl0dhz9awthqf2srm3cl