Customer Service Center Representative - Pharmacy Tech - (Milwaukie, OR)

Consonus Pharmacy in Milwaukie, Oregon and is hiring an Customer Service Center Representative to join our team. This is a full time position. Hours and days of the position vary and qualified candidates should be able to work day or evening shifts and some weekends. Responsibilities: * Answer calls from customer communities such as Assisted Living facilities and Skilled Nursing facilities * Answer calls from community residents, family members, physicians, other providers, and internal Consonus teammates * Troubleshoot customer needs such as medication orders, deliveries, refills and other concerns using a team approach * Establish positive relationships with both internal and external customers * Multi task using several software tools simultaneously * Proactive approach to customer service and desire to serve seniors in customer communities * Conduct all calls ensuring protected health info privacy is maintained * Other duties and responsibilities as assigned by supervisor Requirements: * Expertise to