IT Field Services Tech I - Field Services, Corporate, Full Time - (Melbourne, FL)

Description: Primary Accountabilities\: Quality/No Harm\: § Maintains a high-level of security in assigned areas of responsibility, abiding by established Health 1st Info Security policies and procedures. § Maintains the Technical Support Services MSDS, eyewash station logs, hurricane preparedness, and other safety related documentation. § Participates in the deployment and troubleshooting of computer systems, mobile devices, patient entertainment systems, multimedia systems, pagers, medication carts, and applications related to core systems. § Creates and Monitors Incident & Request tickets internally and with third party contract support vendors within multiple incident ticketing systems. § Escalates calls to the third level Support only after proper troubleshooting process have proven ineffective and the ticket is properly documented. §