Salesforce Administrator- Service Cloud - (Balcones Heights, TX)

SWBC has been recognized as 1 of the Best Companies to Work for in Texas and has an exciting opportunity for the right individual to join an energetic and seasoned team, with an established and expanding national firm. Headquartered in San Antonio, SWBC is a diversified financial services company providing a broad spectrum of insurance, mortgage, and investment services to financial institutions, businesses, and individuals. With offices across the country, SWBC is committed to providing quality products, outstanding service, and customized solutions in all 50 states. SUMMARY Administers the company Salesforce application by providing technical support to internal business stakeholders (senior management and system users) and coordinating system administration functions with IT personnel. ESSENTIAL DUTIES Administers overall setup, configuration and maintenance of the Salesforce.com platform for the various divisions. Background with Service Cloud components like Knowledge, Chat, and Omni-Channel.