operations specialist - (Mason, OH)

8-5 pm (Full or part-time) Full-time, 8-5 Operations Specialist needs operations admin background Operations Specialist requires: High-school diploma/GED Strong oral and writing expertise Expertise to work well under pressure and multi-task Demonstrated resourcefulness in resolving problems Microsoft office suite Current understanding of interface systems including Retail Pro, and Cyan. Operations Specialist duties: Prioritizes and analyzes credit card discrepancies to get resolution. Maintains accurate records in the electronic database.. Provides monthly reporting on progression made Participates in ongoing analysis of quality data to seek out root cause drivers of opportunities to improve overall department quality. Constructively challenges existing processes and search for opportunities to improve processes.