Operations Service Manager - (Mason, OH)

Operations Service Manager needs two years' background in an operational liaison Operations Service Manager requires: Advance Excel skills required - V-lookup and Pivot points, data analysis Strong B2B customer service focus three years client-facing background 2 yrs' background in an operational liaison role Bachelors Degree or equivalent background Knowledge of Microsoft, including advanced Excel and MS Access Expertise to troubleshoot, analyze and problem solve on projects and data issues Knowledge of query reporting and large scale data analysis Operations Service Manager duties: Has an analytical responsibility for resolution of member eligibility, claim and billing discrepancies.