Call center - personal banker/customer service - (Grand Rapids, MI)

The POWER of a CAREER! Northpointe Bank is seeking a detail oriented, customer service minded individual to join our Customer Service Team as a Personal Banker. This job requires an individual who has the desire to make a difference within the organization. An exceptional expertise to grasp new concepts and learn while providing excellent service is critical for this position. If you have been looking for an opportunity in the banking/mortgage industry, have the desire to work hard , are dedicated to your individual success, and take pride in the achievement and growth within a team, then we want to hear from you The responsibilities of this position include, but are not limited to: handling customer inquiries made via telephone, email, live chat or other electronic means. By using job knowledge and the info available, the Personal Banker (Customer Service) will make every effort to answer customer questions via 1st call resolution.