Customer Service Representative - 1st Shift - (Eau Claire, WI)

Position summary Summary: The Customer Service Representative will be responsible for performing all aspects of customer service. This role will act as a liaison, providing product knowledge and service to our customers both internally and externally. In addition, the Customer Service Representative will hold the responsibility of resolving any issues our customer might face and ensure their satisfaction. Duties and Responsibilities: The duties and responsibilities of the Customer Service Representative will consist of, but are not limited to, the following: Receives orders and works with both customer and/or sales person to offer alternatives to problems in accordance with CURT Manufacturing, LLC service, quality, and efficiency standards. Researches and follows up on customer/sales person inquires, questions or problems to ensure satisfactory completion of orders