Senior Help Desk Technician - TS/SCI with Polygraph with Security Clearance - (Chantilly, VA)

Senior Help Desk Technician - TS/SCI with Polygraph Job Locations USA-VA-Chantilly Job ID 2018-51000 Number of Positions one Job Function Details Technology Security Clearance Level Top Secret/SCI with Polygraph Full/Part-time Full-time Job summary * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. * Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. * Installs, configures, and upgrades computer hardware and software. * Provides end-user software troubleshooting and support. * Applies advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions. * Provides troubleshooting and support. * Participates in the administration of e-mail systems. * Provides phone and help-desk support for local and off-site users. * Provides guidance and work leadership to less-experienced technicians.