Associate Help Desk Technician - TS/SCI with Polygraph with Security Clearance - (King of Prussia, PA)

Associate Help Desk Technician - TS/SCI with Polygraph Job Locations USA-PA-King of Prussia Job ID 2018-50745 Number of Positions 1 Job Function Details Technology Security Clearance Level Top Secret/SCI with Polygraph Full/Part-time Full-time Position details * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. * Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. * Installs, configures, and upgrades computer hardware and software. * Provides end-user software troubleshooting and support. * Applies diagnostic techniques to identify problems, investigate causes, and recommend solutions. * Provides troubleshooting and support. * Assists in the administration of e-mail systems. * Provides phone and help-desk support for local and off-site users. * Maintains current understanding of relevant technologies as assigned. * Participates in special projects as required.