Manager, Help Desk with Security Clearance - (Panama City, FL)

Manager, Help Desk Job Locations USA-FL-Tyndall AFB Job ID 2018-45028 Number of Positions one Job Function Info Technology Security Clearance Level Secret Full/Part-time Full-time Position details Leads the Operations Center Branch and Performs as Shfit Supervisor of Operations Center CyberSecurity Service Center. Reponds to cyber controls service desk incidents, problems, and service requests. Manages the srvices desk and technical support operations. Supports field surverys, installation and operational support. Associated tasks include; 1. Manages all activities related to the staffing and operation of an info systems service desk. 2. Supervises assigned staff, which may include subordinate supervisors, in support of networked and stand-alone computer users and systems 3. Directs staff in recognizing, identifying, isolating, and resolving problems with info systems products and services. 4. Plans and implements software and/or systems upgrades and modifications. 5.