Senior Help Desk Technician (Shift Work) with Security Clearance - (Fort Belvoir, VA)

Senior Help Desk Technician (Shift Work) Job Locations USA-VA-Ft Belvoir Job ID 2019-51819 Number of Positions one Job Function Info Technology Security Clearance Level Secret Full/Part-time Full-time Job overview Seeking customer service centered help desk technicians to provide timely and professional Tier I/II support to users. To be successful in this position you need to be collaborative and willing to work within a team. While you will need to be a self-starter, completing tasks on your own, working together is critical in this role. You will be interfacing with users and senior agency staff. Therefore, you should be articulate in your communications. You will need to explain technical intricacies to end users in a way that is easily understood. You will need to maintain a high level customer service focus, exhibiting ability, courtesy, timeliness, and professionalism.