Technology Quality Assurance Program Manager - (Los Angeles, CA)

Responsibilities The Technology Quality Assurance Program Manager role provides a dedicated focus on quality assurance for IT infrastructure which will improve our expertise to avoid service and system disruptions, prioritize and remediate critical risks and operational gaps, and standardize the composition and management of our entire infrastructure environment. This role will essentially provide visibility to risks and impacts and a consistent approach to quality assurance across all infrastructure operations within the following areas: IT Operations Risk Management · Serve as the Operations Risk Manager (ORM) for IT Operations Teams. · As the ORM build a continual cyclic process which includes risk assessment, risk decision making, and implementation of risk controls, which results in acceptance, mitigation, or avoidance of risk focused on People, Process and Technologies.