Quality Assurance Manager : Red Bank, NJ - (Red Bank, NJ)

Critical skills· 3 or more years of Healthcare background, preferably with Medicaid · Bachelor's degree · At least 3yrs managing QA and Corrective Action programs on the operations side of the programs. requires interface background with the state stakeholders. · At least 2 yrs' background analyzing performance metrics and conducting trend analysis · Demonstrated expertise to communicate effectively, orally and in writing, with all levels of management Preferred Skills· At least 5yrs managing business QA functions · At least 5yrs managing corrective action programs · Quality auditor certification, such as ISO 9001, NQA-1 or ASQ · 3 or more years in the QA function of a large-scale claims processing organization · 2 or more years in call center operations managed to meet inbound and outbound call level · 6 sigma is preferred More IT jobs at IITJobs.