VOC Consultant â?? Consumer Insights - (Chester, PA)

Voice of the Consumer Senior Consultant Understanding and constantly improving our consumerexperience is a major focus for Transunion. The Voice of the Consumer (VOC)supports this objective by managing the collection and presentation of consumerfeedback across many listening posts, as well as monitoring a closed loopaction and feedback process. We are hiring 2 VOC Consultants that togetherprovide the strength across all the responsibilities below and will work inpartnership to build the VOC/Insights platform. If you are particularly strongin all or some of these skills and competencies, this position would be rightfor you. We are looking for an experienced Consumer ExperienceManagement, VOC or market research professional that is passionate about theconsumer and has relevant background with qualitative and quantitativeinformation analysis, data visualization and storytelling.