Research Associate - (Irving, TX)

Randstad is seeking several Research and Remediation Associates to support a major client in the Irving, TX area Responsible for responding to and/or researching and resolving escalated, high dollar, or high profile inquiries and complaints requiring special handling and that may have been forwarded by the management committee members, agencies, and/or business chain of command. This may include a review of in-process, closed or cancelled single loan/credit exceptions, applications, claims, files and/or online transactions, individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements and/or government regulations or to perform remediation activities. Responsibilities: Functions evaluated may cover 1 or more of the following areas: underwriting, regulatory compliance, fraud, fair lending, and servicing.