Research Specialist (2019427) - (East Boston, MA)

POSITION OVERVIEW Act in capacity as "Keeper of the Records". Responsible for appropriate and timely responses to legal documentation and requests such as levies, subpoenas, summonses, trustee summonses, and court orders. Complete all research requests from bank staff to provide documents on account info, such as statement copies, check copies, deposit and withdrawal tickets. MAIN RESPONSIBILITIES * Process legal documentation and requests from attorneys and government agencies received by the bank such as levies, subpoenas, trustee writs, and summons. Assemble and prepare requested documents and items for submission to legal authority or court to fulfill obligations under legal process. Ensure that they are processed according to Standard Operating Procedures, bank policies, and federal and state statutes. * Complete requests for account details from branch employees. Calculate and inform requestor of research charges based on the number of copies and time spent gathering required details.