Quality Engineer II - (Charlotte, NC)

Job overview The Quality Engineer II position will report to the Director of Quality and will be responsible for overall continuous improvement efforts in product performance across a large and diverse portfolio. This position necessitates an individual who is self-motivated and can quickly comprehend new details. The Quality Engineer II will partner with various internal and external departments, including oversees operations, and should be confident in communicating SnapAV standards and expectations to others. Specific Responsibilities Prioritize and manage customer product quality issues until root cause and corrective action have been identified Responsible for improving failure analysis capabilities through implementing new test processes Drive quality initiatives through effective problem-solving using quality tools and concepts Review and approve all product test plans Responsible for all product quality reporting by collecting, analyzing, and summarizing details and trends