Customer service tech - (Rowlett, TX)

Customer Service Tech - 1900663 Description DR Horton, Inc. is currently looking for a Customer Service Technician. The right applicant's primary goal is to maintain a high-level of customer satisfaction of homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home. Essential Duties and Assignments include the following. Other duties may be assigned. * Evaluates homeowner repair issues to determine if they are warrantable items * Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs * Performs necessary repairs to homes such as carpentry work, drywall