Technical support engineer - (Draper, UT)

A Technical Support Engineer job is available to be worked in Draper, Utah through Experis. The perfect candidate will have background working with enterprise networking/storage/servers hardware; especially as it relates to virtualized environments and good technical support and troubleshooting skills. Technical Support Engineer Job responsibilities; Respond to customer-initiated service and incident tickets for reported problems and queries and act as a customer liaison and point of contact throughout the ticket life-cycle Troubleshoot production problems with software products for and with customers. Improve existing processes and/or develop new processes to improve efficiency where needed Diagnosing and solving hardware or software issues Expertise to work well as a member of a large team spanning multiple cultures and time zones Requirements; Excellent systems