Technical Writer/Editor, Senior with Security Clearance - (Charleston, SC)

Job Number: R0046019 Technical Writer/Editor, Senior The Challenge: What if you could use your technical writing skills to improve the technology supporting the U.S. Department of Veterans Affairs (VA)? Work as part of a team helping the VA monitor high-priority incidents affecting major IT systems. The team provides high level technical support to facilitate resolving the problem and gathers details on the problem status and resolution steps to report to VA senior leadership. They also track and analyze after-event root cause analysis reports to identify trends and patterns in problems and resolutions. As a technical writer and editor, you will be responsible for serving as a reporter on high-priority incident calls to record the activities that occur on the calls and summarize the current situation status for reporting to leadership.