Branch manager - (Buffalo, NY)

Overview: Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee background, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. Main responsibilities : Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. Leads team through coaching, performance management, and setting priority. Builds and develops branch staff. Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long-term solutions. Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community Conducts interviews and selects employees based on staffing model. Actively models and coaches customer service and needs determination behaviors.