Customer service representative / call center - ecsi - (Warrendale, PA)

Summary: Summary: As a Customer Service Representative, you will provide superior customer service during each customer interaction in our call center environment. This includes following all components of the ECSI call strategy and accurately completing transactions in a timely manner while complying with federal student loan regulatory policies and procedures. You will also participate in team activities to support the ECSI Call Center service initiatives. Position overview: Customer Service Representative / Call Center - We offer great pay and a great working environment. We are a growing payment technology solutions organization based in Warrendale that offers its employees; a casual workplace atmosphere, health Insurance after 30 days of employment, and a generous amount of paid time-off. Heartland ECSI, a division of Global Payments provides comprehensive solutions that simplifies student life, maintaining student access privileges and enabling payment transactions across colleges and universities.