Customer Service Position Available - (Colbert, OK)

GET TO KNOW ALORICA At Alorica, we only do 1 thing - make lives better, 1 interaction at a time. We're a global leader in customer service and background, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. POSITION OVERVIEW Your mission (should you choose to accept it) is to offer customer support through phone, email, on-line chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: (https://olivia.recruiting.ai/co/Alorica) KEY POSITION ASSIGNMENTS Talks to customers over the phone, email, on-line chat or social media to resolve their questions or concerns Maintains and updates customer info as necessary Calmly attempts to resolve and de-escalate any issues