Bilingual chinese / english phone advocate - new york, ny and flushing - (New York, NY)

Welcome to 1 of the most fulfilling ways to help people. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. The purpose of this role is to interact with members regarding medical and pharmacy benefits, eligibility and claims issues and to assist with plan selection and enrollment in Medicaid and DSNP Service. This role is expected to identify opportunities to connect members to the best resources to meet their healthcare needs and provide support in order to resolve medical and benefits issues on behalf of a member. The Multilingual Chinese & English Phone Advocate builds trust with members across their health care life cycle.