Customer service representative - (New York, NY)

Who We're Looking For: We are looking for a highly motivated individual interested in growth to join our management track in the Client Success Department. The position is focused on providing phone support for our clients involved in the settlement process answering any general inquiries, addressing problems and/or concerns. A typical day consists of making and answering inbound and outbound calls, emails and on-line requests for details, as well as maintaining a rapport with our client base. This position is an entry-level opportunity. This position includes career advancement into management. Client Services Representative (entry-level) Client Services Specialist Team Leader (manages a 6-8 person team) Manager (manages 4-5 teams) Positions beyond entry level are typically filled through internal promotions. Promotions are based strictly on performance-measurable metrics which are transparent to each employee. Meet some of our CS teammates!