Collections specialist | $15/hr - (Memphis, TN)

Vaco Staffing is seeking collections representatives with 1-3yrs of background in business to business customer service. This is a contract opportunity in downtown Memphis starting at $14-15/hr. Collections Specialist I Job duties * Answer all incoming customer calls * Make outbound customer follow-up calls as assigned * Communicate with Franchise services personnel * Process credit card and ACH payments and log accounting adjustments * Respond to customer correspondence * Other tasks as assigned by the supervisor Knowledge, Skills and Abilities * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. * Expertise to read and interpret general business procedures * Expertise to effectively present details and respond to questions * Use of Microsoft office suite (Word, Microsoft excel, PowerPoint, Access) * Expertise to collect data, establish facts, and draw valid conclusions * Expertise to interpret a variety of instructions furnished in written, oral