Brand Promotions Customer Service Representative - (Indianapolis, IN)

About Us: Our company partners with telecom companies to help bring fiber-optic technology to interested consumers. We generate growth and expand their reach by building relationships with customers who become loyal and make additional purchases. With a client portfolio comprised of large clients in the telecom industry - quality of service is a must! Commitment to being the best and a standard of excellence has developed an expectation of superior professionalism from the client base. Applicants must have the expertise to maintain these standards by exercising high levels of effort, integrity and enthusiasm. The available positions specialize in customer service, customer support, Responsibilities: Greet customers in a timely and positive manner – create a positive consumer background for the customer. Identify the customer’s needs and provide details related to any products and services. Is a “knowledgeable expert” for customer trouble shooting and resolving issues.