Manager Flight Control & Planning - (Chicago, IL)

Job Description: Added - 03/04/19 Operations Teterboro, New Jersey | Full-time Job overview This position will assist the Director of Operations by overseeing all aspects of the Flight Control Department as well as assisting management and other departments in developing new initiatives. Primary responsibilities Provides new and existing customers with the best possible service in relation to service requests, suggestions and complaints; Resolves customer inquiries and complaints fairly and effectively Participates in and promotes utilization of the Safety Management System Maintains currency and proficiency with the computer based scheduling system and other programs as necessary; ensures same for all personnel In partnership with management and the human resources department this individual will be involved in interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; conducting reviews as necessary; rewarding, training