Help Desk Technical Support II - Shift 7:00am - 3:30pm - (Chicago, IL)

Job details: Location: USA DC Washington Full Part/Time: Full-time Job Required: RQ33379 Clearance Level Must Currently Possess: Secret (NACLC) Clearance Level Must Be Able to Obtain: Secret Suitability: Agency Specific Job Family: Help Desk Position summary: GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency of the Department of Homeland Security (DHS). This position will report directly to the Service Desk manager or a Shift Lead. In order to more effectively achieve its mission objectives, the component agency must provide technical support to end users to ensure systems are operating with optimal performance, security, and usability. The applicant will conduct all necessary technical service desk support activities to ensure systems are strong, robust, and perform up to standard.