Real Estate Oversight Governance Advisor I - (San Antonio, TX)

Purpose of JobWe are currently seeking talented Real Estate Oversight Governance Advisor I for our San Antonio, TX facility. The Real Estate Oversight Governance Advisor is responsible for overseeing and monitoring USAA's Servicing Oversight Program and overall performance through design, development and ongoing oversight. This includes, but is not limited to, overseeing 1 or more of the following functions: loan servicing, call center operations, call monitoring, collections, loss mitigation, and default management operations, managing escrow accounts, investor accounting, investor reporting, invoice reconciliation, claims filing, credit monitoring, and ad hoc requests. Ensures the overall quality, effectiveness, performance, and service excellence.