Branch relationship banker i - (Fraser, MI)

A Relationship Banker is a Financial Concierge for our walk in customers. You are responsible for building customer and business relationships by proactively recommending appropriate deposit, loan and other banking products. When needed, you will also process customer transactions accurately and efficiently in order to provide exemplary customer service but educating customers on bank products, services and technology. Your assignments include: Providing excellent customer service and effectively resolving customer issues. Being proficient in understanding and educating customers on consumer deposit products and consumer lending. Driving sales through walk-in customers with a disciplined sales process and using current technology to drive both sales and service. Sourcing referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.