Front desk manager on duty - (Rohnert Park, CA)

Position description: Perform responsibilities in accordance with all Workplace standards, policies, and procedures. Critical functions: 1. Responsible for practicing, supporting, and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times. 2. Responsible for daily operations of Hotel Front Desk, including implementation and execution of proper check-in and check-out procedures, Guest account settlement, and in-house account balance maintenance. 3. Maintain and integrate good communication between Front Desk and all Hotel operation departments, including Internal Maintenance, Housekeeping and Bell Service/Valet. 4. Monitor and evaluate Teammates to ensure the highest levels of productivity and accordance with the policies and procedures set forth by corporate and departmental standards. 5.