Customer Care Representative I - (Atlanta, GA)

PGA TOUR Superstore is always looking for enthusiastic, self-motivated, flexible individuals who love the game of golf and tennis. That's why we are dedicated to hiring self-less team players and outstanding individuals to join the PGA TOUR Superstore organization. OVERALL FUNCTION OF THIS POSITION: We are seeking an experienced, empathetic, dependable, team-oriented customer service professional to join our Customer Care Team. Using creative, 'out of the box' thinking, this person will do whatever it takes to exceed customers' expectations and deliver a truly remarkable service background. Only individuals with outstanding work ethics, strong verifiable references and "customer-1st" mindsets need apply. Answer incoming calls from external and internal customers to facilitate orders, answer inquiries and questions, handle complaints, troubleshoot problems, create cases, create incidents and provide info. JOB RESPONSIBILITIES :