Senior IT Systems Analyst - Technology Services - (Denver, CO)

About Our Job TheTechnology Services division (TS)of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city.The City offers a unique opportunityto work with a diverse business and technology environment on a large scale as we employ over 12,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 500,000 citizens. In this Senior IT Systems Analyst position, you will utilize your prior background to specialize in owning, tracking and resolving incidents and requests for ServiceNow and other applications as needed. You will be responsible for owning the transition to support, application portfolio and application upgrade cycle for our Service Management team.