Welcome Desk Team Lead - (Yuba City, CA)

Position details: The Welcome Desk Team Lead is responsible for greeting all members and prospective members as they enter the club. Receives cash from customers or employees in payment of goods or services. Assists all members to ensure their visit is positive and the training of all Welcome Desk Teammates. Duties and Responsibilities: Directly supervise and train two to 10 employees in the club Carries out supervisory responsibilities in accordance with ISHC policies and applicable laws, including Training employees Planning, assigning, and directing work Monitoring appraisal performance of Front Desk staff Rewarding and disciplining employees Addressing complaints and resolving problems Respond to inquiries from potential members and current members Inspect membership cards and sign in members on computer system Responds to inquiries from potential members and current members Operates and balances cash register including making changes and issuing receipts as needed